Jennifer Shea, Ph.D.
Assistant Professor

Department of Public Administration
San Francisco State University


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Nonprofit Management Certificate Program

 

CLASS DESCRIPTIONS


Research Methods & Data Analysis I (PA 705)

Fall 2011.  This course is the first in a two part sequence meant to provide students with the foundation needed to conduct, read, interpret, and judge the merits of research relevant to public and nonprofit administration.  The second course, PA 706, is essentially a statistics course that provides students with the skills needed to understand and conduct statistical analysis.  One thing this course, PA 705, will do is discuss the strengths and limits of statistical analysis in addressing various research questions, introducing “alternative” methods.  Any good researcher knows that the research question drives the research method, making it critical that researchers be clear about the questions they want to answer and the types of data and analytic methods that will best help them answer those questions.  At the same time, researchers and practitioners in public and nonprofit administration are often acutely aware that the questions they want answered are mired in uncertain environments and complex practices (e.g., incomplete information, conflicting interests, shifting political and economic priorities or constraints, and difficulties in establishing causation).  Moreover, research in the field frequently takes place within resource constraints – time, money, or the capacities of the researchers – that may require reformulating questions to ensure that the data collection and analysis techniques needed to answer them are feasible in the context of those constraints.  These realities make the conduct and consumption of research challenging. 

In order to help students meet the challenges associated with conducting and consuming research, this course begins with an introduction of various ways in which to think about, approach, and conceptualize empirical research – these are the fundamentals of research design.  The course continues with a review of qualitative and quantitative methods.  That segment of the course also introduces students to several existing, public access data sets (mostly quantitative data) to provide a better sense of what questions may be answered with existing data (perfectly acceptable to use for this sequence of courses).  The course concludes by providing students with the opportunity to put all of the pieces together in one research proposal – that proposal will be implemented in PA 706. 


Two important themes, ethics and diversity, are woven throughout this course.  Good research requires a strong sense of ethics – some of which is regulated by the Institutional Review Board (IRB) and some of which is not.  Beyond ethical treatment of research subjects and partners, ethical research in public and nonprofit administration also means that researchers balance competing values and political agendas when interpreting “objective” empirical data.  It requires honesty in acknowledging the strengths and limits of any data collection or analysis techniques.  Diversity in research comes in various forms, but at its essence means understanding and appreciating a range of orientations to the problems that research for public and nonprofit administration are meant to address, as well as the best ways to solve them.  That diversity manifests itself in the types of questions asked, the data collected to answer them, and the interpretation of the results.  Research is a science, but its products are often contested for a myriad of different reasons.  Finally, as challenges related to ethics, diversity, and things like competing agendas are addressed in class, we will discuss ways in which you may identify potential areas of contestation and negotiate difficult terrain in order to ensure the production of high quality research and dissemination of findings.

Policy Making & Implementation (PA 715)

Fall 2009.  Public and nonprofit managers frequently interact with issues related to public policy making and implementation, whether directly or indirectly.  Some are issue advocates, others technical experts, and still others administrators tasked with implementing policies at the federal, state, or local level.  Few policies are adopted and implemented without opposition, negotiation and struggle.  Now more than ever, the politics and processes of policy making and implementation, often cross traditional boundaries, both influencing and being influenced by, the environment around them. 

This course provides a foundation for policy studies, by introducing students to fundamental concepts, frameworks, and theories from a variety of perspectives.  Assigned readings reveal the challenges scholars and analysts have in conceptualizing, operationalizing, researching, and analyzing policy processes.  The last one-third of the semester features student-led policy symposia on critical policy lenses and controversial policy issues.

Nonprofits, Public Policy & Society (PA 744/RPT 744)

Spring 2011.  Nonprofit organizations have played a vital role in the development of American politics and its polity long before they were legally recognized as such or collectively defined as the third sector.  Theories about the roles that nonprofit organizations play (or ought to play) abound from academic disciplines such as economics, political science, sociology, history and more.  This course provides an introduction to the nonprofit sector, focusing on its intersections with public policy and society.  While course readings and discussions will focus primarily on contemporary issues, each topic includes reading materials that provide students with insights as to the historical evolution of the sector and its relationships with government and society at large.  The first part of the course provides students with a solid background on the nonprofit and philanthropic sectors as they have evolved in the United States.  The second part delves into the legal and regulatory environment for nonprofits, including recent policies and emergent policy discussions that impact the sector.  The course goes on to examine the impacts of policy changes for delivery of social services.  The final weeks of the course focus on civic engagement and advocacy, with a particular emphasis on the roles of foundations and nonprofit intermediaries.  Throughout the class we will engage a range of perennial debates about the sector.  For example:  How should nonprofits be regulated?  To whom are they (or ought they be) accountable?  Should the government fund nonprofit organizations and faith-based organizations in particular?  Should nonprofits be allowed to engage in advocacy and lobbying?  How vital are (or ought be) nonprofit organizations to social service delivery and building strong communities?

 

Administration of Nonprofit Organizations (PA 745)

Fall 2010. Nonprofit management studies and practices evolve rapidly, especially when resources are scarce, as in the current economic crisis.  Effective nonprofit managers must be able to navigate ambiguity and manage change while addressing the concerns of various stakeholders, both internal and external.  Focusing primarily on internal nonprofit management issues, this course exposes students to key management functions, best practices, common pitfalls, and emerging trends in the sector.  The syllabus is organized around four broad topics that are particularly salient for nonprofit managers:  organizational forms & structures; managing organizational culture & change; internal and external communications; and ethical management (including accountability and performance measures).  We will explore the relationships among organizational mission, culture, structure and performance.  In addition, throughout the course, class discussions will evoke themes related to ethics, diversity, and technology as these are essential components of nonprofit management.  As this is one in a series of nonprofit management electives, students should be aware of the topics not covered in this course.  This class does not explicitly cover:  resource development (PA 747), financial management (PA 750), the roles nonprofits play in society (PA 744), or international nonprofits (PA 749). 

By combining scholarly readings with case studies, practitioner-oriented materials, and insights from guest speakers experienced in the local nonprofit sector, the course provides students with the toolbox of resources they need to comprehend the essential components of nonprofit management, anticipate and address common management challenges, and to stay current throughout their careers. 

***NEW DESCRIPTION COMING FOR SPRING 2012, to reflect conversion to a community service learning course.  Visit the SF CBO Support Project website for more information.***

 

 

Developing Nonprofit Resources (PA 747)

 

Fall 2010.  This course addresses how nonprofit organizations secure and retain a range of financial and personnel resources.  By combining applied and theoretical literature relevant to organizational assessment, program planning, fundraising, and staff and volunteer development, the course introduces traditional and emerging paradigms in resource development, with a focus on holistic approaches to resource development.  Emerging paradigms include the appropriate incorporation of new technologies, leveraging community assets, and reaching out to diverse constituencies.  While this class is not an introduction to the nonprofit sector, it includes a component that centers on understanding nonprofit resource development in context – historically, geographically, and in terms of mission.  Class discussions and projects will focus on already established 501(c)3 nonprofit organizations with various characteristics (start-up organizations will not be specifically addressed).  Ethical resource development is essential to effective fundraising and organizational sustainability; ethical issues will be discussed regularly.  The course provides students with the opportunity to apply the tools and skills learned throughout the semester by creating a total resource development plan for an established nonprofit organization.  Teaching and evaluation methods will include class lectures, discussions, oral presentations and peer feedback mechanisms, in addition to written and graded assignments.

 

Managing NGOs in an International Context (PA 749/IR 758)

 

Fall 2010. This course provides students with a contextualized understanding of issues relevant to managing nongovernmental organizations (NGOs) in an international environment.  By combining theoretical literature with applied research, case studies, and ‘voices from the field,’ the course provides students with a solid grounding in some of the unique challenges that NGO managers face in the international arena.  Understanding the international arena requires that students are familiar with multiple levels of governance – the global context, various regional contexts, and country-specific contexts.  It also requires that students understand how major actors – funders and policymakers   in the international arena influence how, where, and on what issues NGOs work.  The course begins by situating NGOs in the overarching context of global governance and drills down to the country level.  In order to help students ground the class discussions and associated readings, the written assignments require that students examine a set of organizational actors in preparation for a final case study that focuses on an NGO’s work in country.

 

Two important themes, ethics and diversity, are woven throughout the course and are directly engaged towards the end of the semester.  In fact, these are some of the issues at the heart of challenges to NGO management in an international context – understanding diverse cultural contexts, communications across cultures, grappling with notions of universalism versus relativism, and managing relationships and sometimes competing interests of donors, staff, and the communities served.

 

Leadership for the Public and Nonprofit Sectors (PA 762)

 

Fall 2011.  This course focuses on the study of contemporary leadership theory and practice, paying particular attention to the public and nonprofit sectors and the increasingly complex arrangements between them.  The first part of the course introduces students to the concept of leadership, including mainstream and more nuanced theories and emerging perspectives on leadership.  The second part of the course focuses explicitly on leadership and change in a variety of contexts – organization, community, social, political, and global.  While the course materials are heavily grounded in theory, readings also contain applied examples and class time includes guest speakers and a range of video cases.  Throughout the semester students will apply the concepts discussed in class to “real world” situations through the processes of reflection, discussion, assessment and case study analysis.

Two important themes, ethics and diversity, are woven throughout the course.  Good leadership is ethical leadership.  Throughout the course, we will discuss the importance of goal-setting, self-reflection, and assessment for leaders so that they can be more effective and make careful, ethical decisions.  We will also talk about the importance of interpersonal communications – which is one way that the theme of diversity is integrated throughout the course.  Furthermore, given that many groups have historically been excluded from mainstream leadership positions (and, as follows, from theories meant to explain leadership), we will consider leadership in its many, often contested, forms.  Finally, the in-class videos and cases feature diverse leaders in various situations:  women, persons of color, and international leaders.

 

 

Last updated: November 4, 2011