An "interview" about interface design for children

compiled from e-mail correspondence between

Madelon Evers
Managing Producer
Human Shareware
info@humans.demon.nl
http://www.humans.demon.nl
and Kevin Kelly
ITEC 830 student
San Francisco State University
keviroony@aol.com
http://userwww.sfsu.edu/~kkelly


Kevin:

Hi! I am a graduate student at San Francisco State University, studying Instructional Technologies (part of the College of Education). One of my classes, Interface Design, has assigned a research project regarding the issues of designing a computer interface for children. After finding your website, I felt that you would be highly qualified to help me. If you have time to answer a couple questions, I would appreciate it greatly!

Madelon:

I'd be really interested in reading your further research and other case studies. Do you have anything on the net?

Kevin:

You can find more research, done by me and my classmates, by going to the Interface Design class (ITEC 830) Website: http://students.itec.sfsu.edu/ITEC830/. Choose Issues or Resources from the menu bar.

What research has your group done to reach your current methods of interface design?

Madelon:

A lot -- we work with all the main pedagogical institutes in the Netherlands unders the auspices of the Ministry of Education. We design for broadcasters, which need high-end solutions, and for publishers looking at the home market. I started out myself as research at the university of Amsterdam specialising in interactive television for children.

Kevin:

Do you follow certain educational approaches (e.g., behavioral, cognitivist, constructivist, other learning theories) over others?

Madelon:

We use mainly a constructivist approach (i.e. doing is learning, playing is learning) or certain design approaches.

Kevin:

Do you follow the gestalt theory of visual psychology?

Madelon:

Gestalt is important but we don't get hung up on it too much if we design, for example, for special ed needs, since that is a terrain that needs custom made approaches.

Kevin:

How important is the use of visuals in instruction?

Madelon:

Visuals in instruction is crucial. We think even more important, however, is story and immersion in an experience in which they are in control every step of the way (we are anti "buttons" and "lists" for kids).
Technology limits our concepts more than the concepts themselves.

Kevin:

What differences are there between your design for childrenand your design for an adult audience?

Madelon:

In general children are much more critical --
They have no patience.
They click before they listen and often (especially boys, we've noticed) need to come back to something a number of times before they really get it, not because they are unintelligent but because they are trigger happy.
They don't read (not counting if they are too young to read).
They want clear responses and intelligent systems.
They need a lot of feedback and like to have a lot of interesting instruction and encouragement when there is a learning challenge.
They need reinforcement of their experience on the computer in the classroom or outside / beyond the computer; we make this a central part of the concepts we create since it also keeps the teachers happy!
Kids never ask why do I need this programme; adults are much more sceptical.
The computer is a huge motivator for kids; our work with dyslexic kids showed they solved alot of learning and concentration problems through the computer simply because the dynamic is different and the computer is patient with them, day in day out.

Does this help?

Kevin:

Yes, it helps a lot! Thank you! I'd love to pay you back with a plug for you and/or your company.

Madelon:

A plug would be great, thanks! I guess if they go to our website that would be good.
-- also if there are any students coming over to Europe I could hook them up with stuff going on here, since I teach at the University of Amsterdam and the University of Utrecht, with a focus on cross overs between TV, film and new media (the future being on interactive cable). We are involved in a number of yearly international conferences on new media and education that take place in Amsterdam that may be of value to students (to get a non-American perspective perhaps?).

Ciao
Madelon Evers

HUMAN SHAREWARE
Specialists in educational design

info@humans.demon.nl
http://www.humans.demon.nl

"Keeping a face in technology"

Beethovenstraat 66/III
1077 JL Amsterdam
The Netherlands
tel. 31 (0)20 6649246
fax 31 (0)20 6701090


Back to:

Issue: Multimedia for Kids (from a design perspective)

Interface Design class (ITEC 830) Website

Kevin's ITEC 830 Webpage