Genie Stowers		Public Administration Program San Francisco State University

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PA 800 Fall 2004: Capstone Course

• The Professional Edge:  Competencies in Public Service Armonk, NY:  M.E. Sharpe.
• Denhardt, Janet V. and Denhardt, Robert B.  2003.  The New Public Service:   Serving, Not
  Steering Armonk, NY: M.E. Sharpe.   
• DiResta, Diane. 1998.  Knockout Presentations:  How to Deliver Your Message with Power,   
  Punch, and Pizzazz  Worchester, MA:  Chandler House Press.   
• Hacker, Diana.  2002.  A Writer's Reference (5th Edition) Bedford/St. Martin's, 
• Kettl, Donald F. 2002. The Transformation of Governance:  Public Administration for
  Twenty-First Century America  Johns Hopkins Univ Press.
• JF Kennedy School of Government Cases (Available for download online from the JFK site at http://www.ksgcase.harvard.edu/article.htm?page=order#permission):   
• 1.    N15-86-1136.0:  Learning by the Case Method
• 2.    C16-02-1663.0: Giving in the Wake of Terror-- The Charitable Response to the Attacks of September 11th.
• 3.    C16-02-1642.0: The City of Chicago and the 1995 Heat Wave
• 4.    C01-96-1311.0: Shifting the Labor Relations Paradigm- A Union Management Partnership in Ohio State Government and C01-96-1311.1: Shifting the Labor Relations Paradigm- A Union Management Partnership in Ohio State Government (Sequel)
• 5.    C16-99-1501.0:  Creating a “Cyberculture” of Wilderness—The Development of the Wilderness Information Network and C16-99-1501.1:  Creating a “Cyberculture” of Wilderness—Sequel.   
• 6.    C14-98-1479.0:  Self-Help Housing on the Texas Mexico Border: The Frustrations of a State-Nonprofit Partnership.  (B)
• 7.    C106-97-1382.0: From Confrontation to Cooperation: How Detroit and Washington Became Partners and C106-97-1382.1: Rallying Behind PNGV (Sequel)